Terms of service

Last Updated: [06/02/2025]

Welcome to [Mirage Lighting Group], your trusted source for quality lighting products for both retail and wholesale purposes. By accessing and using our website, [www.miragelightinggroup.com], you agree to comply with and be bound by the following Terms and Conditions ("Terms"). These Terms govern your use of our website, the services provided through it, and the purchase of our products.

If you do not agree to these Terms, please do not use the Website.

1. Acceptance of Terms

By accessing or using our Website, you accept and agree to be bound by these Terms, as well as our Privacy Policy and any other relevant policies posted on the Website. If you are using the Website on behalf of an entity, you represent that you have the authority to bind that entity to these Terms.

2. Changes to Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. We recommend that you review these Terms periodically for updates. Your continued use of the Website following any changes to the Terms constitutes your acceptance of the updated Terms.

3. Eligibility

To use our Website and purchase products, you must be at least 18 years old or the legal age of majority in your jurisdiction. If you are using the Website on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.

4. Products and Availability

We offer a wide range of lighting products, both for retail and wholesale customers. Products, descriptions, pricing, and availability are subject to change at any time without prior notice.
While we make every effort to display accurate product information, including images, specifications, and prices, we do not guarantee that the information is error-free or complete.
If a product is unavailable, we will notify you via email and offer alternatives or a refund if you have already placed an order.

5. Retail and Wholesale Customers

Retail Customers: By purchasing products for personal use, you agree to abide by the pricing and return terms applicable to retail customers, as outlined in our Return Policy.
Wholesale Customers: Wholesale buyers must meet certain criteria and may need to provide business information (such as a resale certificate) to qualify for bulk pricing. Wholesale orders are subject to additional terms and conditions, which may include minimum order quantities, specific payment terms, and shipping methods.

6. Account Registration

Certain features of our Website, such as placing orders or accessing wholesale pricing, may require you to create an account. When registering, you agree to:

Provide accurate, current, and complete information.
Maintain the confidentiality of your account and password.
Notify us of any unauthorized use of your account.

You are responsible for all activity that occurs under your account.

7. Order Process and Payment

Retail Orders: When you place a retail order, you agree to pay the listed price for the products, plus any applicable taxes and shipping fees. Payments will be processed at the time of order.
Wholesale Orders: Wholesale orders are subject to bulk pricing, and we may require a purchase order or formal agreement. Wholesale customers may also be subject to credit checks or specific payment terms, depending on the agreement.

Payment must be made in full at checkout, or per the agreed terms for wholesale orders. We accept various payment methods, including credit cards, debit cards, and other online payment options.

8. Shipping and Delivery

We offer shipping for both retail and wholesale orders. Shipping costs and delivery times depend on your location and the shipping method you select during checkout.
Retail Orders: For retail orders, we will ship the products within the specified processing time.
Wholesale Orders: Wholesale orders may have longer processing times, depending on the size of the order, customizations, and other factors. Specific delivery and freight charges will be discussed prior to completing the order.

Note: We are not responsible for any delays caused by third-party couriers or factors beyond our control.

9. Returns and Exchanges

Please refer to our Return Policy for detailed information on how returns and exchanges are handled. Our return policy applies to both retail and wholesale orders, though wholesale customers may have different terms, such as restocking fees or return authorization processes.

10. Pricing and Taxes

Retail Pricing: The prices displayed on the Website are for individual retail purchases. We reserve the right to change the prices at any time without prior notice.
Wholesale Pricing: Wholesale pricing is available to approved business customers. Wholesale prices may vary based on order volume, and any additional terms will be provided upon request or during the ordering process.

Sales tax may apply to your order, depending on your location. Applicable taxes will be calculated and displayed at checkout.

11. Intellectual Property

The content on our Website, including text, images, logos, and trademarks, is owned by [Mirage Lighting Group] and protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or use any content from the Website without our express permission.

12. Prohibited Activities

You agree not to:

Engage in fraudulent activities, including submitting false information or unauthorized transactions.
Use our Website for any unlawful purpose or violate any local, state, or federal regulations.
Engage in any activity that interferes with the operation of the Website or its services.

13. Limitation of Liability

To the fullest extent permitted by law, [Mirage Lighting Group] is not responsible for any direct, indirect, incidental, special, or consequential damages arising from your use of the Website or products purchased through it. This includes, but is not limited to, damages for loss of profits, data, or business interruption.

14. Indemnification

You agree to indemnify and hold harmless [Mirage Lighting Group], its officers, employees, agents, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or your use of the Website.

15. Third-Party Links

Our Website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or services offered by third-party websites. We recommend reviewing their terms and policies before engaging with them.

16. Privacy and Data Protection

Your use of the Website is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using the Website, you consent to the collection and use of your data as described in our Privacy Policy.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction], and any disputes arising from these Terms or your use of the Website will be resolved in accordance with the laws of that jurisdiction. Any disputes will be resolved through binding arbitration or in the courts located in [Your Location].

18. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

19. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: [support@miragelightinggroup.com]

Last Updated: [02-02-2025]